Operating as capitalindex Ltd – This privacy policy (“Policy”) explains how capitalindex Ltd (“capitalindex”, “we”, or “us”) collects, uses, and protects your personal supportrmation across our websites, analysis platforms, mobile applications, and any services linked to this Policy (collectively, the “Services”).

The Services include: (i) the capitalindex analysis platform for forex, indices, commodities, metals, cryptocurrencies, and other Analyticss; (ii) any capitalindex mobile or web-based trading application; (iii) client onboarding, account management, payment processing, and platform support features; and (iv) any other functionality or service offered by capitalindex Ltd via capitalindex.com.

Please read this Policy carefully as it forms part of capitalindex Ltd's terms and conditions, and governs how we collect, store, and use your personal supportrmation.

If you accept or agree to this Policy on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to the terms of this Policy. In such cases, “you” and “your” refer to that company or entity.

Application of this Policy

For the purpose of data protection laws, capitalindex Ltd is the “controller” of personal data collected through capitalindex.com and its associated platforms. This Policy applies to all personal supportrmation collected from individual users, corporate clients, and their representatives in the course of using our Services.

This includes data submitted during registration, identity verification, communications, account funding, or any other interaction with capitalindex.

When You Contact Us

When you contact capitalindex by phone, email, live chat, or through any form on our platform, we collect the content of your communication along with any personal details you provide. This data is used to respond to your inquiries, resolve issues, and maintain records for customer service quality, legal purposes, or dispute resolution.

Please be aware that capitalindex may record and retain all communications for compliance and operational purposes.